1. What products do you offer?

We specialize in a wide range of high-quality products, including semiconductor hair removal devices, CO2 fractional lasers, and Pico laser devices. Please check our product catalog for more details.

2. What are your payment methods?

We accept a variety of payment methods, including wire transfer, PayPal, and credit card payments. Please contact us if you have specific payment requirements.

3. How long does it take to process and ship an order?

Order processing typically takes 1-3 business days. Shipping time depends on your location and the shipping method chosen. We provide tracking information once your order has shipped.

4. Do you offer international shipping?

Yes, we offer international shipping to most countries. Shipping costs will be calculated during checkout based on the destination and weight of your order.

5. Can I customize the products?

Yes, we offer customization services for certain products. Please contact our customer support team with your specifications and we'll provide you with details.

6. What should I do if I have a problem with my order?

If you encounter any issues with your order, please contact our customer service team immediately. We’ll work to resolve the problem quickly and efficiently.

7. Do you provide product warranties?

Yes, we provide a warranty for most of our products. Warranty details can be found on the product pages, or you can contact us for more information.

8. How can I contact your customer service?

You can contact us via email at [email protected] or through our contact form on the website. Our customer service team will respond to your inquiry as soon as possible.

9. Do you offer discounts for bulk purchases?

Yes, we offer discounts for large orders. Please get in touch with us to discuss your bulk order and we'll provide a customized quote.